Refund Policy

American Hairdressers Alliance, LLC Refund Policy

The American Hairdressers Alliance, LLC (AHA) reserves the right to refuse/cancel a membership in the AHA.

If AHA refuses a new or renewing membership, registrants will be offered a refund.

Membership Cancellation by Member

Membership cancellations received within 10 days of joining will receive a full refund.

Membership cancellations received after the stated deadline will receive a pro-rated refund and must be received at least 10 days prior to the payment date renewal.

If a renewing membership is received less than 10 days prior to the payment renewal date then the member will be charged for the next term and receive those benefits he or she is entitled to for that term. The membership would then be cancelled and would not renew on the following term.

Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.

Refund requests must include the member’s name and/or business name.

Refunds will be credited back to the original credit card used for payment.

These above policies apply to all AHA memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

AHA Product Refund/Return Policy

All returns of goods and materials purchased directly from the American Hairdressers Alliance require prior authorization. Shipping and handling charges are non-refundable; Returns must be authorized by the AHA within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any AHA product that is deemed defective.

AHA Partner Provided Products/Services

Products and or services provided/sold by AHA partners and affinity programs are subject to the return policy of the partner.